Critical Skills for Administrative Assistants is a one-day on-site workshop designed to help the company’s administrative assistants enhance their skills. They will refine their ability to prioritise tasks, communicate effectively, and manage challenging situations with confidence. By improving their problem-solving abilities and professional presence, they can become even more invaluable assets to their teams.

These learning objectives will be prioritised and tailored to fit specific client needs and match unique requirements.

• Elevate Professional Impact: Project a strong professional presence that commands respect and fosters a positive work environment.
• Enhance Personal Productivity: Enhance organisational skills to prioritise tasks effectively, manage time wisely, and achieve personal and professional goals.
• Unlock Creative Problem-Solving: Discover innovative approaches to tackle complex challenges and drive creative solutions.
• Excel in Communication: Elevate communication awareness, including active listening and strategic questioning, to build strong relationships and resolve conflicts.
• Navigate Challenging Situations: Brainstorm effective strategies to manage difficult situations and people, ensuring a harmonious and productive workplace.
• Project Confidence and Professionalism: Display a confident presence that inspires trust, both personally and professionally.
• Foster a Positive Work Culture: Learn techniques to put yourself and others at ease, promoting a collaborative and supportive work environment.
• Boost Self-Esteem and Confidence: Boost self-assurance and confidence to tackle challenges and achieve personal growth.
• Manage Stress and Anxiety: Unpack effective methods to reduce worry and maintain mental well-being in high-pressure situations.
• Align Priorities with Leadership: Collaborate with one’s manager to set priorities that align with organisational goals, ensuring clarity and focus.